Solution
Systems Integration
Connect the systems you already own so data is entered once and moves reliably between them.
Service
Systems Integration
Integration work succeeds or fails on the details: formats, timing, error handling, and who gets called when something breaks. We plan for all of it.
When this service fits
- Two or more systems need to share data and do not today.
- An existing integration is fragile, undocumented or failing silently.
- A vendor product is being replaced and its connections need to move.
- You must exchange data with a state, federal or partner system.
What you receive
- An interface inventory and a design for each connection.
- Integrations built with the method each system supports: APIs, secure file transfer, messaging or database links.
- Logging, alerting and retry handling.
- Runbooks that explain how each integration works and how to recover it.
How the engagement works
Interface inventory
We document the systems, data owners, volumes and existing connections.
Design
We specify each interface, including formats, schedules, security and failure handling.
Build and test
Integrations are built and tested in non-production environments with realistic data.
Operate
Monitoring and runbooks are handed to your team, or we support them under an ongoing agreement.
Outcomes we work toward
- Reliable data exchange between your systems
- Failures that are visible and recoverable
- Interfaces documented for the long term
- Easier vendor changes in the future
Relevant technologies
We choose tools to fit your environment and your team’s ability to support them.
- C# / .NET
- Node.js
- Python
- SQL Server
- PostgreSQL
- AWS
- Azure
Ways to engage
Fixed scope
A defined deliverable for an agreed price. Best for discovery, assessments and well-understood projects.
Time and materials
Billed for the work performed, with regular reporting. Best when scope will evolve as you learn.
Retainer and support
A reserved block of time each month for maintenance, enhancements and on-call help after launch.
Related
Service
Application Modernization
Assessment, phased planning and incremental replacement of legacy systems, with a controlled cutover.Service
Workflow Automation
Process mapping, digital forms, routing and approvals, delivered with staff training and rollout.
Discuss systems integration with an engineer.
Tell us about the system, the process or the problem. We will follow up to understand it and outline options.